Firmware Update

It is recommended to take a screenshot of your configuration before updating the firmware. Especially with major version changes, you may need to reconfigure your existing settings.

Firmware can be updated through a dedicated PC tool and is provided via shared drive.

  1. Visit the firmware download page to get the latest firmware.

  2. Extract the archive file and run uploader_windows.exe (Windows) or uploader_mac (MacOS).

If you run only the executable without extracting the archive file, the update will not proceed.

  • For Mac OS, select ‘right click - open with - Terminal’ to run.

  • You can also change the device name. If you only want to update the firmware version, press Enter.

  • When the update is complete, the configuration page will open automatically.

Note

If power is cut during the update, the device may be bricked. Do not disconnect the USB cable during firmware update. If the device becomes bricked, you will need to press the internal button for recovery, so refer to the manufacturer’s instructions.

  1. Configuration Reset

New firmware often uses a new memory format, so it may be unusable without performing a reset.